Shipping & Delivery Policy
BARELYCOSTS ships physical products to customers in the United Kingdom and internationally.
We provide free standard shipping on eligible orders, subject to the terms below.
Our goal is to provide clear and reliable delivery information so that customers understand when they can reasonably expect their orders to arrive.
1. Free Shipping
Standard shipping is provided free of charge for orders shipped within the United Kingdom and to our international destinations.
No standard shipping fee is added to eligible orders at checkout.
If additional delivery services or optional shipping upgrades become available, any applicable cost will be clearly displayed before the customer completes the purchase.
2. UK Delivery
For deliveries within the United Kingdom:
Estimated delivery time: 5–8 working days
The delivery period begins after the order has been processed and dispatched.
Delivery estimates are provided in working days and are estimates rather than guaranteed delivery dates unless we expressly state otherwise.
3. International Delivery
For international deliveries:
Estimated delivery time: 7–12 working days
International delivery times may vary depending on the destination country, local delivery conditions, carrier operations, public holidays, weather, customs procedures where applicable, and other circumstances outside our reasonable control.
We use international delivery partners and, where applicable, local carriers in the destination country to complete delivery.
4. Shipping Carriers
BARELYCOSTS may use different shipping and delivery carriers depending on the destination, product, warehouse or fulfilment location, availability, and delivery requirements.
For UK orders, we may use appropriate local or national UK carriers.
For international orders, we may use international carriers together with local delivery carriers in the destination country.
The carrier used for an individual order may therefore vary.
5. Order Processing
Orders must first be processed and prepared for dispatch before transit begins.
Delivery estimates refer to the expected transit and delivery period and may not include the time required to process an order before dispatch.
If an unexpected delay affects your order, we will make reasonable efforts to assist you and provide available information concerning the shipment.
6. Delivery Delays
Although we aim to meet our stated delivery estimates, delivery dates cannot always be guaranteed.
Delays may occur because of:
-
Carrier disruptions;
-
Severe weather;
-
Public holidays;
-
Operational issues;
-
Incorrect or incomplete delivery information;
-
Events outside our reasonable control; or
-
Other circumstances affecting the delivery network.
If your order appears to be significantly delayed, please contact us at:
7. International Deliveries
International orders may pass through multiple carriers or delivery networks before reaching the customer.
The final delivery stage may be handled by a local carrier in the destination country.
Customers should therefore ensure that their delivery address, postcode, telephone number where requested, and other delivery information are accurate.
8. Customs, Duties, and Import Charges
BARELYCOSTS does not intend to charge customers additional customs or import fees for standard deliveries covered by our shipping arrangements.
Where a destination country's laws or authorities impose taxes, duties, fees, or other charges independently of BARELYCOSTS, the treatment of those charges will depend on the applicable destination-country rules and the specific order.
If any additional charge is expected to apply to your order, we will communicate the relevant information where reasonably possible.
9. Incorrect or Incomplete Addresses
Customers are responsible for providing accurate and complete delivery information.
If an order cannot be delivered because the address supplied at checkout was incorrect or incomplete, additional delivery arrangements may be required.
Please contact us as soon as possible if you notice an error in your delivery information.
10. Lost, Damaged, or Incorrect Deliveries
If your package arrives damaged, contains the wrong product, or appears to have been lost during delivery, please contact:
Please provide your order number and relevant delivery information.
Where appropriate, we may request photographs, tracking information, or other details to investigate the issue with the relevant delivery provider.
11. Delivery Tracking
Where tracking is available for an order, tracking information may be provided to the customer after dispatch.
Tracking availability can vary depending on the destination and carrier.
12. Contact
For shipping and delivery questions:
BARELYCOSTS
Email: info@barelycosts.com
Business/Returns Address:
BARELYCOSTS
Unit 129550, Courier Point
13 Freeland Park
Wareham Road
Poole, Dorset
BH16 6FH
United Kingdom