Returns (if applicable)
Our return policy lasts for 30 days. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
Some items cannot be returned, including perishable goods like food, flowers, newspapers, or magazines, as well as intimate or sanitary goods, hazardous materials, or flammable liquids and gases.
The following items are also non-returnable:
- Gift cards
- Downloadable software products
- Some health and personal care items
In certain situations, only partial refunds are granted (if applicable):
- Books with obvious signs of use
- CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened.
- Any item not in its original condition, damaged or missing parts for reasons not due to our error.
- Any item returned more than 30 days after delivery.
Refunds (if applicable)
Once we receive your returned items, we will process your refund. A credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Late or Missing Refunds (if applicable)
If you have not received your refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you have completed all of these steps and still have not received your refund, please contact us at email@example.com.
Sale Items (if applicable)
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
If your item is defective or damaged, we offer replacements. To request an exchange for the same item, please send us an email at firstname.lastname@example.org.
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once we receive the returned item, a gift certificate will be mailed to you.
If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified of your return.
Please do not send your purchase back to the manufacturer